1.You place the order on our user-friendly Website choosing the right package for your requirements.
We have several options available ranging from bespoke to selective packages.
2.Once we have received your order we will ensure you have selected the right languages and service level.
3.Your Order Will Be Handled by an Experienced Translator
Once you have emailed the content for translation with details included of the account you have registered and verified with us, we will assign the most relevant translator to your project, guaranteeing that we will meet your project deadline and quality requirements. All of Second Lingo translators undergo a rigorous selection process and their work is continuously monitored to ensure that it meets the highest quality standards.
4.We Conduct a Quality Control Check
Our project managers oversee your project from start to finish, making sure everything runs smoothly. Our platform also lets you communicate directly with your translators to clarify any points and answer questions. For extra peace of mind, you can ask one of our experienced proofreaders to check over the translator’s work. Once completed, you can rate the project, allowing us to gather feedback and improve the quality of our translator base.
5.You Receive Your Translations Back in a Few Hours
Most projects have an average turnaround time of 24 hours and when you launch your translation on the platform, you’ll receive an estimated delivery time.
You can even specify a deadline when placing your order. For urgent projects, you can email or telephone us to order a rush order option, which means that your project will be assigned with the highest priority, you will be provided with a quote and a timescale before you make the transactions.
